Warranty Inquiries

 

1 Year Limited Warranty
The Hunter Douglas 1 Year Limited Warranty is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not satisfied, simply contact us at +91-22-6761 7500. In support of this policy of consumer satisfaction, we offer our 1 Year Limited Warranty as describe below.

Covered 

  • Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for 1 year from date of purchase.
  • All internal mechanisms.
  • Components and brackets.
  • Motorised components.
  • Repair and/or replacement will be made with like or similar parts of products.

Not Covered

  • Any conditions caused by normal wear and tear.
  • Abuse, accidents, misuse or alterations to the product.
  • Exposure to elements (sun damage, wind, water/moisture) and discolouration over time.
  • Failure to follow our instruction with respect to measurement, proper installation, cleaning or maintenance.
  • Shipping charges, cost of removal and reinstallation..

NOTE:

  • In the event the products and/or parts are found to be defective, we reserve the right to repair it. Replacement will only be given if found to be beyond repair. 
  • In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, lost, cost or expense.
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